This Privacy Policy describes how calciumhydroxyapatite collects, uses, stores, shares, and protects the personal information of individuals who access or use our independent website and any related services we provide. We are committed to safeguarding your privacy and complying with applicable U.S. privacy laws, including CCPA, CPRA, VCDPA, and other relevant state and federal regulations.

By accessing or using the Site and Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect two types of information: Personal Information and Non-Personal Information.

1.1 Personal Information

We collect Personal Information only when you provide it voluntarily. Types include: Contact Information (name, email, phone, address), Account Information (username, password), Payment Information (processed by third-party processors in compliance with PCI DSS), Purchase Information, Communication Information, and Voluntarily Provided Information.

1.2 Non-Personal Information

We may automatically collect Non-Personal Information through cookies, web beacons, and similar tracking technologies, including: Device and Technical Information (IP address, browser type, OS), Usage Information (pages visited, duration, clicks), and Aggregated Data (anonymized user trends).

2. How We Use Your Information

  • Deliver and Fulfill Services: Process orders, ship products, process payments, and provide order updates.
  • Manage Your Account: Create and maintain your user account and access account features.
  • Provide Customer Support: Respond to inquiries and resolve issues.
  • Improve the Site and Services: Analyze user behavior to optimize design and functionality.
  • Send Marketing Communications: Share promotional content only if you have opted in.
  • Ensure Security and Fraud Prevention: Monitor for unauthorized access and prevent fraudulent transactions.
  • Comply with Legal Obligations: Respond to lawful requests and comply with applicable laws.

3. How We Share Your Information

We do not sell, rent, or lease your Personal Information to third parties for marketing purposes without your explicit consent.

3.1 Service Providers

We engage trusted third-party service providers: Payment Processors (PayPal, Stripe), Shipping Partners (FedEx, UPS, USPS), Marketing and Analytics Tools (Google Analytics, Mailchimp, Facebook Pixel), and Customer Support Platforms.

3.2 Legal and Regulatory Disclosures

We may disclose your Personal Information to comply with legal process, protect rights and safety, or enforce our terms.

4. Cookies and Tracking Technologies

We use cookies and tracking technologies to enhance your experience.

4.1 Types of Cookies

  • Necessary Cookies: Essential for Site functionality.
  • Analytics Cookies: Help us improve Site performance.
  • Marketing Cookies: Deliver targeted marketing content.

4.2 Managing Cookies

You can control cookies through your browser settings. Disabling cookies may affect Site functionality.

5. Your Privacy Rights

5.1 Right to Access

Request access to your Personal Information in a portable, machine-readable format.

5.2 Right to Correction

Request correction of inaccurate or incomplete Personal Information.

5.3 Right to Deletion

Request deletion of your Personal Information, subject to certain exceptions.

5.4 Right to Opt Out

Opt out of the sale or sharing of your Personal Information.

5.5 Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

5.6 Exercise Your Rights

Email: Support@bmboryxa.com

6. Data Security

We take reasonable measures to protect your Personal Information:

  • Technical Security: SSL encryption, firewalls, regular security updates.
  • Administrative Security: Access controls, employee training, regular audits.
  • Third-Party Security: Requiring service providers to implement similar measures.

No security system is completely foolproof. If a data breach occurs, we will notify you and relevant authorities per applicable law.

7. Children's Privacy

Our Site is not intended for children under 13. We do not knowingly collect Personal Information from children under 13. We do not sell Personal Information of any users, including children under 16.

Contact: Support@bmboryxa.com

8. Retention of Your Information

We retain your Personal Information only as long as necessary. Order and payment information is retained for up to 7 years for tax compliance. Email addresses for marketing are retained until you unsubscribe.

9. Links to Third-Party Websites

Our Site may contain links to third-party websites. This Privacy Policy applies only to our Site. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will update the "Last Updated" date, post the revised policy on the Site, and notify you of material changes at least 7 days before they take effect.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: Support@bmboryxa.com

Last Updated: 09/30/2025