Privacy Policy

This Privacy Policy describes how Bmboryxa collects, uses, stores, shares, and protects the personal information of individuals who access or use our independent website and any related services we provide (collectively, the “Services”). We are committed to safeguarding your privacy and complying with applicable U.S. privacy laws, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), the Virginia Consumer Data Protection Act (VCDPA), and other relevant state and federal regulations.

By accessing or using the Site and Services, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy, including our collection and use of your information as described herein.

1. Information We Collect

We may collect two types of information about you: Personal Information (information that identifies or can be reasonably linked to you) and Non-Personal Information (information that cannot be linked to you and is anonymized or aggregated).

1.1 Personal Information

We collect Personal Information only when you provide it voluntarily or when it is necessary to deliver the Services you request. The types of Personal Information we may collect include, but are not limited to:

  • Contact Information: Full name, email address, phone number, shipping address, billing address, and zip code.
  • Account Information: Username, password (stored in encrypted form), and account preferences (e.g., communication settings, order history).
  • Payment Information: Credit card details, debit card details, or other payment method information (we do not store full payment details; this information is processed by our third-party payment processors, such as Stripe or PayPal, in compliance with Payment Card Industry Data Security Standard (PCI DSS)).
  • Purchase and Transaction Information: Details about products or services you purchase through the Site, order numbers, transaction amounts, and delivery status.
  • Communication Information: Content of emails, chat messages, or other communications you send to us (e.g., customer support inquiries, feedback).
  • Voluntarily Provided Information: Information you submit through forms on the Site (e.g., newsletter sign-ups, surveys, contest entries) or when you interact with our social media accounts linked to the Site.

1.2 Non-Personal Information

We may automatically collect Non-Personal Information when you access or use the Site, typically through the use of cookies, web beacons, and similar tracking technologies. This information helps us improve the Site’s functionality, understand user behavior, and optimize your experience. Types of Non-Personal Information include:

  • Device and Technical Information: IP address, browser type and version, operating system, device model, screen resolution, and internet service provider (ISP).
  • Usage Information: Pages you visit on the Site, the time and date of your visits, the duration of your stay on each page, links you click, search queries you enter on the Site, and how you navigate to and from the Site.
  • Aggregated Data: Anonymized and aggregated data about user trends, such as average time spent on the Site, popular product categories, or geographic location of users (this data does not identify any individual).

2. How We Use Your Information

We use the information we collect for legitimate business purposes, consistent with applicable U.S. privacy laws. The specific uses include, but are not limited to:

  • Deliver and Fulfill Services: Process your orders, ship products to your designated address, process payments, and provide order updates (e.g., confirmation emails, delivery tracking).
  • Manage Your Account: Create and maintain your user account, allow you to access account features (e.g., order history, saved addresses), and update your account information.
  • Provide Customer Support: Respond to your inquiries, resolve issues (e.g., returns, refunds, product questions), and communicate with you about support requests.
  • Improve the Site and Services: Analyze user behavior (e.g., page views, click-through rates) to identify areas for improvement, optimize the Site’s design and functionality, and develop new products or services that meet user needs.
  • Send Marketing Communications: Share promotional content (e.g., discounts, new product launches, seasonal offers) with you via email, SMS, or other channels—only if you have opted in to receive such communications. You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in the email or by updating your account preferences.
  • Ensure Security and Fraud Prevention: Monitor the Site for unauthorized access, detect and prevent fraudulent transactions (e.g., verifying payment information), and protect the Site, our users, and our business from security threats.
  • Comply with Legal Obligations: Respond to lawful requests from government authorities (e.g., subpoenas, court orders), comply with applicable state and federal laws (e.g., tax regulations, consumer protection laws), and enforce our Terms of Service.

3. How We Share Your Information

We do not sell, rent, or lease your Personal Information to third parties for marketing purposes without your explicit consent. However, we may share your information with the following categories of third parties in the circumstances described below:

3.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf. These providers have access to your Personal Information only to the extent necessary to carry out their services and are required to protect your information and use it only in accordance with our instructions. Examples include:

  • Payment Processors: PayPal or other providers that process credit card payments and ensure compliance with PCI DSS.
  • Shipping and Fulfillment Partners: FedEx, UPS, USPS, or third-party warehouses that handle order fulfillment and delivery.
  • Marketing and Analytics Tools: Google Analytics (to track Site usage), Mailchimp (to send newsletters and marketing emails), or social media platforms (e.g., Facebook Pixel) to measure the effectiveness of marketing campaigns (these tools may collect data in accordance with their own privacy policies).
  • Customer Support Platforms: Tools that help us manage and respond to customer inquiries (e.g., Zendesk).

3.2 Legal and Regulatory Disclosures

We may disclose your Personal Information if we believe it is necessary to:

  • Comply with a lawful court order, subpoena, or other legal process.
  • Protect the rights, property, or safety of [Your Company Name], our users, or the public (e.g., to investigate fraud or respond to a security breach).
  • Enforce our Terms of Service, Privacy Policy, or other agreements with you.

4. Cookies and Tracking Technologies

We use cookies (small text files stored on your device) and other tracking technologies (e.g., web beacons, pixel tags, session IDs) to enhance your experience on the Site, analyze usage patterns, and deliver personalized content.

4.1 Types of Cookies We Use

  • Necessary Cookies: These cookies are essential for the Site to function properly. They enable basic features such as navigating the Site, accessing secure areas (e.g., your account), and processing orders. You cannot disable these cookies through the Site’s settings, but you can block them via your browser (note: blocking necessary cookies may prevent you from using certain features of the Site).
  • Analytics Cookies: These cookies collect information about how you use the Site (e.g., which pages you visit, how long you stay) to help us improve the Site’s performance and user experience. We use Google Analytics for this purpose.
  • Marketing Cookies: These cookies track your activity on the Site and across other websites to deliver targeted marketing content (e.g., ads for products you viewed). They may also be used to measure the effectiveness of our marketing campaigns. Examples include cookies from Facebook Pixel, Instagram, or Google Ads.

4.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies.
  • Block future cookies from being stored on your device.
  • Receive a notification when a cookie is being placed on your device.

Please note that if you disable or block cookies, some features of the Site (e.g., account login, order processing) may not work properly. For instructions on managing cookies in popular browsers (Chrome, Safari, Firefox, Edge), visit the browser’s help center.

5. Your Privacy Rights

Under applicable U.S. privacy laws (e.g., CCPA/CPRA, VCDPA), you may have certain rights regarding your Personal Information. The specific rights available to you may vary depending on your state of residence, but common rights include:

5.1 Right to Access

You have the right to request access to the Personal Information we collect, use, or disclose about you. Upon verification of your identity, we will provide you with a copy of your Personal Information in a portable, machine-readable format (e.g., CSV file).

5.2 Right to Correction

If your Personal Information is inaccurate or incomplete, you have the right to request that we correct or update it. We will review your request and make corrections as needed, provided we can verify the accuracy of the new information.

5.3 Right to Deletion (“Right to Be Forgotten”)

You have the right to request that we delete your Personal Information, subject to certain exceptions (e.g., we may need to retain information to comply with legal obligations, process payments, or resolve disputes). If your request is approved, we will delete your information or de-identify it so it no longer identifies you.

5.4 Right to Opt Out of Sale/Sharing

Under laws like the CCPA/CPRA, you have the right to opt out of the “sale” or “sharing” of your Personal Information (as defined by these laws) to third parties for marketing purposes. To exercise this right, click the “Do Not Sell My Personal Information” link in the footer of the Site or contact us using the information below.

5.5 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you access to the Site or Services, charge you higher prices, or provide you with lower-quality services because you requested access to, correction of, or deletion of your Personal Information.

5.6 How to Exercise Your Rights

To exercise any of the above rights, please submit a request via email:

  • Email: Support@bmboryxa.com

We will respond to your request within the time frame required by applicable law (typically 1–2 days). If necessary, we may extend this period by an additional 7 days and will notify you of the extension.

6. Data Security

We take reasonable and industry-standard measures to protect your Personal Information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

  • Technical Security: Encryption of sensitive data (e.g., payment information) using Secure Sockets Layer (SSL) technology, firewalls to protect our servers, and regular security updates for our Site and systems.
  • Administrative Security: Access controls to limit who within our organization can access your Personal Information, employee training on privacy and security best practices, and regular audits of our data handling processes.
  • Third-Party Security: Requiring our service providers to implement similar security measures and comply with data protection laws.

While we strive to protect your information, no security system is completely foolproof. We cannot guarantee the absolute security of your Personal Information, and you acknowledge that you provide information to us at your own risk. If a data breach occurs that affects your Personal Information, we will notify you and relevant authorities in accordance with applicable law (e.g., notifying you within 72 hours of discovering the breach, if required).

7. Children’s Privacy

Our Site and Services are not intended for use by children under the age of 13, and we do not knowingly collect Personal Information from children under 13. If we learn that we have collected Personal Information from a child under 13 without parental consent, we will delete that information promptly. If you believe we may have collected information from a child under 13, please contact us using the information below:

  • Email: Support@bmboryxa.com

For users in California, under the California Consumer Privacy Act (CCPA), children under 16 have the right to opt out of the sale of their Personal Information. We do not sell Personal Information of any users, including children under 16.

8. Retention of Your Information

We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, or enforce our agreements. Once your information is no longer needed, we will delete it, de-identify it (so it can no longer be linked to you), or anonymize it (so it can be used for aggregated analysis).

For example:

  • We retain order and payment information for as long as needed to process refunds, comply with tax laws (typically 7 years), and resolve any order-related disputes.
  • We retain your email address for marketing purposes only until you unsubscribe, after which we will remove it from our marketing lists (but may retain it for customer support or account management purposes).

9. Links to Third-Party Websites

Our Site may contain links to third-party websites (e.g., social media platforms, partner sites, payment processors). This Privacy Policy applies only to our Site and Services, and we are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit to understand how they collect and use your information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology. When we make changes, we will:

  • Update the “Last Updated” date at the top of this page.
  • Post the revised Privacy Policy on the Site (typically in the footer, where it is easily accessible).
  • Notify you of material changes (e.g., changes to how we collect, use, or share your information) via email (if you have provided an email address) or a prominent notice on the Site, at least 7 days before the changes take effect (where required by law).

Your continued use of the Site and Services after the revised Privacy Policy takes effect constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your Personal Information, or your privacy rights, please contact us at Email: Support@bmboryxa.com.

Last Updated: 09/30/2025